Submit feedback by recording a video


With Feedbucket installed you can submit feedback using a video recording directly on the page without having to install any third-party plugins or extensions. Videos are perfect for when the bug is a bit harder to explain using a screenshot.

How to record a video

  1. Open the record video module by clicking on the camera icon in the Feedbucket toolbar as shown below. Open up the video recording module

  2. Toggle the microphone button if you want to record using your microphone or not as shown below. Record with, or without, microphone

  3. Click on the Start recording button as shown below. Click on start recording button

  4. You should now see a pop-up like below. You might see this in a new tab depending on how your browser is configured. Click on the button to allow screenshare to open up the browsers native pop-up about sharing your screen.

    {info} If you want use your microphone when recording you first have to allow access to your microphone.

Allow screenshare from the browsers native pop-up

  1. Allow screenshare from the browsers native window. This will look differently depending on what browser you are using.

    {info} Pro-tip is to just share the current tab of the website with Feedbucket installed on.

  2. After you have accepted screenshare (and optionally your microphone) you should automatically be redirected back to the website with Feedbucket installed. You will now be presented with a countdown from 3 to 1. After the countdown is finished the recording will start.

    {warning} If you were not redirected back to the website with Feedbucket installed automatically, you should do so manually. ATTENTION! Do NOT close the pop-up window. If you do, the recording will be lost.

  3. Pause, and resume, the recording using the button shown below. Pause and resume the recording

  4. When you are done recording, click on the Stop recording button as shown below. Stop the recording

  5. Preview your video. If you are happy with the recording you can add a title, and optionally a description and attachments, and click on the Submit button. If you are not happy with the recording you can click on the Cancel button. Submit the recording

Requirements & known issues

  • HTTPS is required by most browsers to share your screen and microphone.
  • On Firefox, you will not be automatically redirected back to the website where Feedbucket is installed (as described in #6). Please just do it manually and make sure to keep the pop-up window open.
  • If you record a video in Chrome or Firefox they might not be able to be played back to you in Safari. If you can't play back a video try to open it in Chrome.